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Managing Conflict

Conflict can take place at anytime, anywhere, and between anyone. Conflict occurs when one family member disagrees with another, or when one coworker expresses indifference to another. Conflict can be uttered verbally in the form of an argument or seen in a physical fight. Conflict can be observed nonverbally through the silence and awkwardness of an uncomfortable group member. Conflict stems from the tiniest spat to the largest battle. "If conflict is not dealt with constructively, it can be a powerful destructive force between people and within organizations. If it can be managed effectively, conflict can be turned into a constructive force" (Capozzoli, 1995, p. 28). In any group environment conflict can represent destruction or production. The following paper will review methods of analyzing and resolving conflict, identifying symptoms and preventative methods of groupthink, and exploring strategies for managing conflict. According to Sheila Porter, managing and resolving conflicts are two distinct processes in which one must first understand conflict before being able to mana...... Word Count: 1522 Page Count: 6 (250 words a page / double spaced) By 5ai9.com-->